Trauma-informed Care for the Children's Workforce

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This course is about understanding a trauma-informed system and recognising the indicators and impacts of trauma. It has been developed for the children’s/tamariki workforce (e.g. social workers, police officers, school based workers such as counsellors, teachers, teacher-aides, RTLBs; people working in children’s teams, people working in public health roles, people working in community support roles, mental health workers: Everyone working with children/tamariki and their whānau).

This course supports an understanding of the role of the children’s workforce in a trauma-informed system, and provides an introduction to the impacts of trauma on children/tamariki and approaches to trauma-informed care to help address these impacts.

The different roles of the children’s/tamariki workforce mean that the relationships with children/tamariki will vary depending on the work involved. Some roles will include direct care with children/tamariki, and others may work primarily with caregivers. While your direct contact with tamariki may vary, the aim is for the children’s/tamariki workforce to be ‘trauma-informed’ and use this knowledge to ensure the best care for children/tamariki and support for caregivers and whānau.

This module is expected to take 1 hour - 1.5 hours to complete. Some sections include links to videos, please click on these links as they provide valuable information.  

At the end of this course you will:

  • Have considered your role in a trauma-informed system.
  • Understand the importance of building resilience, and supporting caregivers foster positive and stable relationships with children/tamariki.
  • Have learned about the common indicators of trauma.
  • Have considered ways to maximise safety for children/tamariki.
  • Have learned how to support caregivers and whānau help children/tamariki to manage overwhelming emotions.
  • Understand the impact of trauma on those who care for and work with vulnerable children/tamarki.
  • Have learned ways to look after yourself while caring for children/tamariki.


Following the course you will find a short quiz designed to help consolidate your learning. Health care professionals can claim 1.5 CPD points or learning hours.


This content has been developed by the Whāraurau, a national workforce development centre for infant, child and adolescent mental health, Uniservices Ltd, at the University of Auckland in collaboration with Oranga Tamariki in July 2017.


This course is located on an eLearning platform on the Goodfellow Unit website.
Sign in to the Goodfellow Unit to start this course:

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If you do not have a profile on the Goodfellow Unit website, please click the 'Register' button.
It takes less than a minute and is completely free. Note the Goodfellow Unit website is not administered by Whāraurau