Traumatic experiences (including previous encounters with care and support services) can have profound implications for the health and wellbeing of both people and practitioners.
Children/tamariki and whānau can be re-traumatised by the contact they have with the organisations that are in place to assist them. Also, how staff feel and behave at work impacts tamariki and whānau.
Trauma-informed organisations are safe and inclusive environments, which work to actively support and not re-traumatise workers and people accessing services. Health services, schools, care and protection, justice and other social services can all take steps towards being trauma-informed.
These resources provide guidance for leaders and teams wanting to develop trauma-informed organisations.