Trauma-informed practice is a way of working that recognises the potential of people to heal despite traumatic experiences. It involves an understanding of the pervasive nature of trauma and how it affects people’s lives. It’s about building on people’s strengths and relationships to support healing.
Trauma impacts people’s health and wellbeing and consequently their behaviours and how they engage and respond to staff and services. Trauma-informed practice is about working to create a safe environment so that people feel empowered about their care. Our assumptions and interactions with people have the potential to re-traumatise if we are not sensitive to their experiences. These resources provide guidance to practitioners (and whānau) on working in a trauma-informed way.