De-escalation with Dr Chris Taua

Whāraurau invites you to attend our:
De-escalation with Dr Chris Taua
De-escalation – effective and safe communication
This is an interactive scenario-based workshop which focuses firstly on understanding ourselves and those challenging behaviours from others. It then moves onto explore effective ways of managing difficult and/or risky situations and provides participants with necessary verbal skills to de-escalate.
Overview
- Thinking about the challenges and risks
- Anger on a continuum and conflict in context
- The role of trauma in relation to behaviour
- Reflection on self in the face of behaviours that challenge
- Staff confidence in managing aggression, distress, and violence
- The role of communication in de-escalation
Participants will:
- Identify strategies for self-control in the face of aggressive and/or distressed behaviour Identify why young people become angry or defensive ,and recognise the early warning signs
- Discuss how trauma impacts and influences behaviour
- Describe a range of assertive techniques in order to help people regain control
- Discuss the importance of debriefing following challenging situations
- Copies of learning materials will be emailed to contractor for distribution to participant five days before workshop
This event has taken place already.