De-escalation with Dr Chris Taua

Whāraurau invites you to attend our:

De-escalation with Dr Chris Taua

De-escalation – effective and safe communication 
This is an interactive scenario-based workshop which focuses firstly on understanding ourselves and those challenging behaviours from others. It then moves onto explore effective ways of managing difficult and/or risky situations and provides participants with necessary verbal skills to de-escalate. 

Overview

• Thinking about the challenges and risks
• Anger on a continuum and conflict in context
• The role of trauma in relation to behaviour
• Reflection on self in the face of behaviours that challenge
• Staff confidence in managing aggression, distress, and violence
• The role of communication in de-escalation

Participants will:

• Identify strategies for self-control in the face of aggressive and/or distressed behaviour Identify why young people become angry or defensive ,and recognise the early warning signs
• Discuss how trauma impacts and influences behaviour
• Describe a range of assertive techniques in order to help people regain control
• Discuss the importance of debriefing following challenging situations
• Copies of learning materials will be emailed to contractor for distribution to participant five days before workshop